[January 07, 2013]

SugarCRM Named One of the 10 Most Successful Open Source Projects of 2012 by Network World Magazine

SugarCRM (News - Alert), the market-leading customer relationship management (CRM) company that enables effective customer engagement enterprise-wide, announced today that the company has been named one of the most successful open source projects of 2012 by Network World (News - Alert) Magazine.

"Sugar has become an open source success story," said Alan Shimel, Network World. "For a long time it was considered just an open source version of Salesforce.com (News - Alert), but has emerged from Salesforce's shadow and become a CRM power in its own right. With lots of ways to consume Sugar, there is a model and price point for just about everyone. While continuing to innovate, Sugar has found its place."

"We are passionate about delivering the choice and value that our solution editions, deployment options, and open ecosystem provide to the CRM market," said Lorna Heynike, Senior Vice President, Marketing, SugarCRM. "SugarCRM has continued to focus on delivering a pure-play CRM platform that addresses the top problem of our customers: enabling everyone in the organization to effectively engage with customers and drive value on every interaction. We are honored to be recognized by Network World as one of the top 10 successful open source projects of 2012."

The full Network World magazine article can be found online at: http://www.networkworld.com/slideshow/78234/10-most-successful-open-source-projects-of-2012.html

About SugarCRM

SugarCRM democratizes customer engagement, empowering every professional who interacts with the customer to excel at their job. SugarCRM's market leading open Customer Relationship Management (CRM) platform delivers the agility, flexibility, and security required to equip each customer facing professional with the relevant information and tools they need to effectively collaborate and engage with their customer, both within and beyond the enterprise. SugarCRM applications have been downloaded more than 11 million times and currently help over 1,000,000 end users across disciplines effectively engage their customers. Over 7,000 organizations have chosen SugarCRM's On-Site and Cloud Computing services over proprietary alternatives. SugarCRM has been recognized for its customer success and product innovation by CRM Magazine, InfoWorld and Customer Interaction Solutions.

For more information, call (408) 454-6900 or 1 87 SUGARCRM toll-free in the US, email contact@sugarcrm.com, or visit www.sugarcrm.com. You can also connect with SugarCRM on Facebook, Twitter and YouTube.

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