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TMCNet:  2012 Marketing via Phone (MVP) Quality Award Call for Entries Presented by TMC's CUSTOMER Magazine

[December 12, 2012]

2012 Marketing via Phone (MVP) Quality Award Call for Entries Presented by TMC's CUSTOMER Magazine

TMCnet News
Norwalk, CT (December 12, 2012) TMC, a global, integrated media company helping clients build communities in print, in person and online, today announced that TMC's (News - Alert) CUSTOMER magazine's 2012  MVP (Marketing Via Phone) Quality Awards is accepting nominations.

CUSTOMER magazine will bestow its MVP Quality Award to contact centers that have proven their commitment to producing the highest quality, excellence and customer service.  Only the contact center industry standouts are honored with gold, silver and bronze MVP Quality Awards in various categories. 
"Every year we see growth in the sophistication of the quality measures that companies implement in the contact center," said Erik Linask, Group Editorial Director, CUSTOMER.  "Leading-edge companies who can demonstrate their dedication and commitment to consistently providing exceptional customer service can apply to join the prestigious list of MVP Quality Award winners."
Linask continued, "We are also happy to announce that we have made the application process "greener" by eliminating the need to submit any part of the application in paper form. There is now an easy two-step process. Complete the online application and then email the questionnaire portion of the application."
For more information please view the MVP Quality Awards application here. Early bird entries are due December 20, 2012. Final deadline for entries is January 10, 2013.
The 2012 MVP Quality Award winners will be published in the March 2013 issue of CUSTOMER magazine,
For more information on TMC, please visit

About TMC
TMC is a global, integrated media company that helps clients build communities in print, in person and online. TMC publishes multiple magazines including CUSTOMER, INTERNET TELEPHONY, M2M Evolution and Cloud Computing. TMCnet is read by as many as 1.5 million unique visitors each month, and is the leading source of news and articles for the communications and technology industries. TMC is also the producer of ITEXPO, the world's leading B2B communications event, as well as industry events: M2M Evolution; Cloud4SMB Expo; DevCon5; HTML5 Summit; Super Wi-Fi Summit, CVx; AstriCon; StartupCamp; and more. Visit TMC Events for a complete listing and further information.
For more information about TMC, visit
TMC's CUSTOMER magazine premiered in September 2012 and has become the industry's new, definitive source for news, product information, and strategies for communications that engage customers and potential customers. CUSTOMER's tag (News - Alert) line "Target. Engage. Deliver." sums up what businesses must do to attract new customers and keep existing customers and will be the primary focus of the magazine.
Each issue of CUSTOMER includes news and insights on the latest developments in agent training, analytics and big data, ERP, IVR and self service, multi-channel call center, social CRM and other social media solutions, marketing campaign creation, mobile apps, outbound marketing, workforce management, and more. Please visit for more information.
Jan Pierret
Marketing Manager
Tel: 203-852-6800 x228
Fax: 203-853-2845

Edited by Brooke Neuman

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