[December 07, 2012] |
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MDLsolutions® in Partnership with Pimsware LLC Provides High Quality, Large Scale, Affordable Call Center Solution to Multiple Collection Agencies
SANTA ANA, Calif. --(Business Wire)--
MDLsolutions (News - Alert)®, in partnership with Pimsware, has provided a high
quality, large scale, affordable call center solution to multiple
collection agencies. The integration of MDLsolutions call center
solution with the Pimsware CRM software has enabled us to provide a
comprehensive call center solution for collection companies at a very
affordable price. In today's market place there is a high value placed
on the benefits of using a supported Predictive Dialer and CRM solution
to increase productivity in your Call Center, and now it if more
affordable then ever before.
MDLsolutions® co-founder Michael Langman commented, "MDLsolutions®
set out to reduce a Call Center's cost of deploying complex, and
normally expensive, PBX (News - Alert) and Predictive Dialer systems. With the
MDLsolutions® affordable Call Center solution that is now able to fully
integrate with Pimsware CRM, the Call Center has a reliable, accurate
reporting, agent monitoring, and recording software tool - at an
aggressively cost effective price intended to competitively reduce
system expenses. The cost saving is immediate - not some time in the
ear or distant future."
A quote from an actual customer-user: "You have an exciting product
that can really change the efficiency of business."
MDLsolutions provides remote setup and support for its Call
Center customers. Minimum hardware requirements: 2 Windows PCs (IP PBX
and Predictive Dialer) or 1 Windows PC running VirtualBox, and one
Windows PC for each agent running on a network supported by a switch,
with internet (VoIP connectivity).
About MDLsolutions
Founded in 2002, MDLsolutions® provided Customized Telecommunication
Software Solutions. With the combined technical expertise of more than
two decades of working in IT Telecommunications space with Cisco,
ShoreTel, Avaya, Nortel, Mitel, TAPI, Aculab (News - Alert), Brooktrout (Cantata) and
NMS, MDLsolutions® enables its customers to acquire and apply cutting
edge technology and applications which increases productivity.
MDLsolutions® provides high quality IT Telecom/VoIP solutions and world
class customer service at affordable prices while refusing to compromise
on its array of feature, reliability and true voice quality.
About Pimsware LLC
Based in Atlanta, GA, Pimsware is a software development company that
provides solutions to organizations that manage large volumes of data,
online fulfillment and call center operations across various industries.
With a focus on the debt receivables industry, our mission is to provide
turnkey solutions for organizations that buy debt, collect on
contingency, litigate, or a combination of all.
Pimsware LLC 5400 Laurel Spring Pkwy Ste 1303 Suwanee, GA 30024 +1-866-987-7467
- Toll Free +1-678-638-2250 www.pimsware.com
If you'd like more information about MDLsolutions, Inc. or to
schedule an interview with Gary LaMar, please call 1-888-473-7820 (ext
130) or email him at glamar@mdlsolutions.com.

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