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September 18, 2012

IBM and Ameriprise Financial Renew Cloud Partnership

By Erin Harrison, Executive Editor, Cloud Computing

IBM (News - Alert) and Ameriprise Financial have extended their six-year working relationship via a new, multi-year agreement, in which IBM will continue to support the financial services company’s technology infrastructure through IBM SmartCloud – a win-win for both organizations.

The Armonk, N.Y.-based company will continue to support Ameriprise’s infrastructure with a focus on reliability and innovation, according to Randy Kupper, chief information officer at Ameriprise Financial.

“We are focused on helping our clients achieve their goals while also providing our advisors with the tools and support to grow their practices,” Kupper said in a company statement. “To that end, we have extended our relationship with IBM due to the world-class service experience and detailed knowledge they bring to our growing IT and business needs. We will work together to ensure all our constituents – clients, advisors, employees and shareholders – realize the full benefits of IBM’s broad product and service suite.”

Ameriprise Financial is a financial services firm with $655 billion in assets under management and administration.

Delivered through IBM SmartCloud, IBM hosts Ameriprise PeopleSoft applications, managing both the application and infrastructure tiers for its human resource, financial management, supply chain, and customer relationship management functions. As a separate part of the agreement, IBM will ensure that the Ameriprise technology infrastructure keeps pace with evolving industry standards.

“The new agreement further demonstrates IBM’s commitment to deliver high value services to Ameriprise and its clients and advisors to meet current and future business needs,” said Robert Zapfel, general manager, IBM Global Technology (News - Alert) Services, North America. “We are partnering with Amerprise in our mutual focus on business outcomes by delivering industry-leading products and services including the IBM Cloud.”

The agreement is a win-win for both companies, according to ZDNet’s Rachel King.

“IBM also asserted that this represents how its Global Services teams are integrating business insights (which are also evolving with IBM’s big data strategy) with the tech giant’s software and services portfolio for deployment on a global scale,” she wrote.

IBM has been working with Ameriprise since 2006, and helped the company integrate its various IT systems supporting a broad range of financial products. 

To find out more about IBM visit the company at ITEXPO West 2012. To be held Oct. 2-5 at the Austin Convention Center in Austin, TX, ITEXPO (News - Alert) is the world’s premier IP communications event. Visit IBM in booth # 1324. For more information on ITEXPO West 2012 click here.

Edited by Braden Becker

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