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May 31, 2012

IBM, Still Batting at 50 and Going Strong

By Mini Swamy, TMCnet Contributor

IBM (News - Alert) has been around for a long time in Sri Lanka, half a century to be exact, and looking at the country's continued rapid economic transformation, it has pledged to expand its footprint in the high growth cities south of the country.

According to Shanker Annaswamy, regional general manager, India/South Asia at IBM, as businesses and government organizations across the country turn to IT to transform operations and increase global competitiveness, demand for IBM's services and solutions have increased.

Apart from the increased demand, IBM claims successes in its many ventures across the country has been instrumental in providing world class technology that helps drive operational efficiencies, customer centricity and better risk management to the banking, financial and telecommunications sector.

IBM has reportedly been involved on a number of strategic initiatives and provided solutions across hardware, software and services. IBM is associated with over 15 business partners in Sri Lanka in order to increase scale and customize its solutions in line with local needs.

It also has a history of working with public sector clients in Sri Lanka and is actively associated with the growing telecommunications sector, where IBM is working in conjunction with premier players.

The press release cites the specific example of Sri Lanka's Hatton National Bank (HNB), a private sector bank, which turned to IBM and local business partner BPC Banking Technologies Group.

The IBM solution, adopted at HNB, is based on the company's new SmartVista technology. It is expected to help integrate HNB's banking services across multiple channels and ensure that the national bank will stay ahead of competition and deliver services with greater efficiency.

"With growing competition in the market, technology helps us to differentiate and offer innovative products and services to our customers," said Rajendra Theagarajah, managing director and CEO at Hatton National Bank.

With its established base in the capital city of Colombo, IBM is exploring various options and adopting strategic initiatives to extend its services across Sri Lanka.

Edited by Brooke Neuman

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